There are 5 Hawaiian values that Pacific Facility Services, Inc. lives by:
Mālama ‘Āina: This means to care for and nurture the land so it can give back all we need to sustain life for ourselves and our future generations. A very important factor in achieving this goal is by using green products and chemicals that are ecologically friendly.
Po`okela: The term speaks to the strive for excellence. To excel, to surpass, to set your sights to the highest level of achievement. At Pacific Facility Services, we know that there is endless potential to improve not only our knowledge but our services as well. When we perform a job, we strive to provide top quality services and to “do it right the first time”.
Laulima: The condition of cooperation that causes everyone to work together toward a common goal. It is about many hands working together without attention to rank or position so that one person’s success is everyone’s success. At Pacific Facility Services, our employees work together as a team for one common goal: to provide the customer with superior service.
Ho`ohiki: This is about keeping your promises. It is the equivalent of a pledge or oath and a serious commitment to doing what you say you’re going to do. Follow through is an integral part of running a successful business. At Pacific Facility Services, if we tell you that we will do something, it will get done. We will give 150% and more and work as hard and as long as possible to ensure that our customers are not only satisfied with the services we’ve provided, but that they feel good about hiring us to do the job.
Kōkua: This is the act of being helpful. To provide relief by assisting others. To lend support whereby one assumes the same sense of responsibility as the receiver of the assistance toward completing a task or activity. This Hawaiian value coincides right along with mālama ‘āina. We have to take care of our home and keep it a clean, sanitary and provide a safe living environment for ourselves and all future generations. At Pacific Facility Services, we hope to leave behind a better, cleaner and healthier world. That requires that we not only take care of our earth and its resources, but that we also have to take care of each other. To treat a person with respect and consideration, whether it’s a customer or an employee, is one of our main priorities. It is important that our employees as a company, all work together to do our job properly.